Capita workers take first one day strike action across all UK sites, including Belfast, in fight for fair pay

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Industrial dispute follows poverty pay offer from management, workers seeking three percent pay increase

Disruption to services provided to Capita client companies including Prudential, Met Life, Royal London, Abbey Life and Aviva

June 16th: Speaking on the day of strike action by Capita workers across the UK, which started at midnight (Thursday June 16th), Unite Regional Officer Kevin McAdam called on management to come forward with a realistic pay offer in order to avoid further escalation and unnecessary disruption:

“Unite represents workers in Capita, a leading provider of customer management, administration and professional support services to a range of financial services companies including Prudential, Royal London, Guardian, Abbey Life, Met Life and Aviva. This strike will cause significant disruption to services provided to these clients. Capita’s Belfast site provides core hub services for Met Life as well as support for Prudential.

“The dispute has escalated from an initial overtime ban which started on Thursday (June 2nd). Today’s action sees workers in Belfast join their colleagues in Birmingham, Bristol, Bournemouth, Glasgow, Manchester, Reading and Stirling in taking a first, twenty-four hour strike action on the issue of poverty pay.

“The workforce roundly rejected management proposals for a meagre 1.5 per cent pay pot which would have resulted in a real terms pay cut for 75 per cent of staff and tied pay increases to a flawed and opaque performance-related grading system. Strike action was supported in a recent ballot on a three to one vote.

“Capita management’s failure to make a reasonable pay offer to address poverty pay stands in stark contrast with the recent sixteen per cent pay increase they awarded the Group CEO, Andy Parker, and the nine percent increase they gave to the Group Finance Director, Nick Greatorex. They now need to get serious and make their workforce a reasonable pay increase offer in order to avoid further escalation in this unnecessary dispute”, Mr McAdam concluded.

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